Privacy policy

Privacy Policy:

Tascón Concept Stores S.L. with registered office at Avenida Diagonal nº 464 Barcelona, Spain CP: 08006 respects your privacy and is committed to protecting the personal information you provide to us. We would like to share with you the following principles that govern our privacy policy.

Since Tascón Concept Stores S.L. is a global company, your personal information may be shared with other offices and subsidiaries of Tascón Concept Stores S.L.. These entities are obliged to comply with the corresponding confidentiality and data transfer agreements. In turn, these entities are bound by this Privacy Statement.

The information we collect

Throughout this Policy, we refer to information that identifies you personally, as "Personal Information". Tascón collects the Personal Information that you provide to us to respond to your requests, for example, to process your orders, send advertising and promotions by e-mail, attend events.

The information we collect is the information you provide to us such as your name, postal or e-mail address, telephone number, occupation, or personal interests, bank account or credit card number.

If you provide us with Personal Information about someone other than yourself, such as your spouse, you must have that person's permission to provide us with their information.

When you access the Tascón website, we record your IP address (the Internet address of your computer) to give us an idea of which parts of the website you visit and how much time you spend in each section. We do not link your IP address to any Personal Information about you, except in cases where you are browsing our web site having previously registered with your user name and password.

Access to certain web pages, services, products and activities of Tascón require a user name and password. It is your responsibility to maintain the confidentiality of your user name and password.

You may choose to provide us with Personal Information in a variety of instances, including when you:

  • register for an account on Tascón's websites ;
  • use certain Tascón products or services;
  • participate in an online survey;
  • request to be included in an e-mail or mailing list;
  • participate in a promotion; or
  • when you provide Tascón with personal information about yourself for any other reason.

Your choice and control

We will always notify you before collecting any Personal Information and inform you about the purpose of such collection. We will ask for your consent before using or disclosing your data for any purpose other than that for which you provided your data.

Cookies Policy

A cookie is a small text file that a website places on your PC, phone or any other device with information about your browsing on that website. Cookies are necessary to make browsing easier and more convenient, and they do not harm your computer.

Although the general term cookies is used in this policy document, since it is the main method of storing information used by this website, the browser's "local storage" space is used for the same purposes as cookies. In this sense, all the information included in this section also applies to this "local storage".

You will be able to browse much of Tascón's website without the need to accept cookies from Tascón. However, if you disable cookies on your computer some functions of the website may not be active or may not function properly. Other Tascón web pages, especially those that require a user name and password, require cookies and cannot be used if you disable cookies in your browser.

Cookies are an essential part of the way our website works. The main purposes of our cookies are to improve your browsing experience. For example, cookies help us to identify you (if you are registered on our website), to remember your preferences (language, country, etc.) during browsing and on future visits, to manage your shopping cart, to enable you to carry out purchases, etc.

The information collected in cookies also allows us to improve the website, by estimating usage quantities and patterns, tailoring the website to the individual interests of users, improving the speed of searches, etc.

We do not store sensitive personally identifiable information such as your address, password or credit card information in the cookies we use. We also do not use cookies to target advertising to our users based on their browsing or for other advertising purposes, neither ours nor those of third parties.

The information stored in the cookies on our website is used exclusively by us, with the exception of Google Analytics, which is used and managed by Google and by us for statistical purposes.

Yes, cookies can be disabled. However, if you select this setting you may not be able to access certain parts of our website, you may cause less efficient navigation and you may not be able to take advantage of some of our services.

If you prefer to restrict, block or delete cookies from this website, you can do so by modifying your browser settings. Although the settings of each browser are different, cookies are usually configured in the "Preferences" or "Tools" menu. For more details on how to configure cookies in your browser, please consult your "Help" menu.

Below are the cookies used by this website and the purpose of each cookie:

WC_AUTHENTICATION_: WebSphere Commerce uses a secure authentication cookie to manage authentication data. An authentication cookie flows only over SSL and has a date and time signature for maximum security. This cookie is used to authenticate the user over SSL connections.

WC_USERACTIVITY_: This is a user session cookie that flows between the browser and the server over a non-SSL SSL connection. It is used for user identification over non-SSL connections. Contains user session values such as connection timeout, session identifier, etc.

JSESSIONID: Identifies the user's http session. It is common in all web applications to identify user requests in a session.

WC_GENERIC_ACTIVITYDATA: Stores the values selected for the session by the user such as store, language, currency, etc.

WC_PERSISTENT: This cookie is used to persist the user ID, language ID and currency for each store ID visited in the session. Multiple sets of IDs may exist if the user visits more than one store.

WC_ACTIVEPOINTER: This cookie contains the value of the store ID of the session. This value is used to select the store to execute the command, if one has not been specified in the URL.

WC_SESSION_ESTABLISHED: Allows to identify the start of the session for the loading of the web page.

CATALOG_ID: Allows to identify the sales catalog of the online store.

REFERRER: Refers to the URL from which the store was accessed.

WC_timeoffset: Allows to store the time zone from which the client connects (if you see the value, for our equipment it is GMT+2).

SHOP_REGION: Allows to identify the country or the active sales zone in the online store.

CompareItems_#Catalogo: Used to make comparisons between products.

__utma, __utmb, __utmc, __utmd, __utmv, __utmz: They allow tracking the website through the Google Analytics tool, which is a service provided by Google to obtain information on user access to websites. Some of the data stored for further analysis are: the number of times the user has visited the website, dates of the user's first and last visit, duration of visits, page from which the user has accessed the website, search engine the user has used to reach the website or link the user has selected, location in the world from which the user accesses the website, etc. The configuration of these cookies is predetermined by the service offered by Google, which is why we suggest that you consult the Google Analytics privacy page for more information.

hstc, hubspotutk, intercom-lou, intercom-session, mp_hj_mispanel, optimizelyBuckets, optimizelyendUserId, optimizelySegments: They allow to track the website using the Hotjar tool to obtain browsing information through heat maps.

IDE: Allow to track the website using the Doubleclick tool to adapt our communications to the navigation and preferences of our users.

NOTE: In the list above, information that is not exactly stored in a cookie but rather in the browser space called "local storage", but whose treatment and purpose are similar to those of a cookie, is identified as "local storage".

This list will be updated as quickly as possible as the website services offered on the website change. However, occasionally during this update it may be that the list will no longer include a cookie, although it will always refer to cookies with identical purposes to those recorded in this list.

How we use your personal information

Tascón uses your Personal Information to respond to your requests and, in order to do so, it may be necessary for us to share your information with third parties. In such cases, we will communicate only that information necessary to process your request and we will oblige such third parties to limit the use of your Personal Information to the satisfaction of your request. Also, we will be able to use its Personal Information to contact with You, within the framework of our surveys of satisfaction of the client or with purposes of investigation of market, always with its consent.

We will use your Personal Information to provide you with the products and services you have requested, to respond to your call, and to provide you with marketing materials you have requested. Third parties with whom we may need to share your information include our business partners (for example, as part of a joint sales promotion or to forward a contact to one of our distribution partners for a potential sale).

In the event that you have a written agreement with Tascón that governs access to Tascón's information or programs, Tascón may use your Personal Information to verify compliance with the agreement, access software licenses granted, track software downloaded from such pages, or track the use of other applications available on such pages.

We may also use your Personal Information to create anonymous data files or data sets, to perform statistical analysis and for other purposes, omitting or suppressing information (such as your name) from which you can be identified. We will also disclose your Personal Information, where such disclosure is required by law, in order to enforce our Terms of Use, or in an emergency, to protect your personal safety, to the public or to our website.

How long we keep your data

We only store your personal information to the extent that we need it in order to use it for the purpose for which it was collected, and in accordance with the legal basis for processing it in accordance with applicable law. We will keep your personal information for as long as there is a contractual and/or business relationship with you, or as long as you do not exercise your right to erasure, cancellation and/or limitation of the processing of your data. In these cases, we will keep the information properly blocked, without giving it any use, while it may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual liability of its treatment, which must be addressed and for which its recovery is necessary.

Your right to access, update or deactivate your information.

Also if you consider that your data have been treated inadequately, you have the right to file a complaint or to obtain further information about your rights before the Spanish Data Protection Agency (C/ Jorge Juan, 6. 28001 - Madrid

How we protect your personal information

Tascón ensures the security of the data you provide to us through electronic or non-electronic, face-to-face or non-face-to-face procedures. Where appropriate, Tascón websites use SSL encryption to increase the security of data transmission. Within Tascón, data is stored on controlled servers with limited access. Your information may be stored and processed in Spain or any other country in which Tascón, its affiliates, subsidiaries or agents are located.

While we strive to protect your personal information, we cannot ensure the security of the information you provide to us over an unsecured Internet connection. For this reason, we urge you to take all necessary steps to protect your personal information when you are on the Internet.

Some ways to protect your personal data include changing your passwords often, using a combination of letters and numbers in your passwords, and ensuring that you use a secure browser. Also, be aware of "phishing" attacks, through which attempts are made to steal consumer personal and bank account information. Phishers use e-mails to take the consumer to fake web sites designed to trick the recipient into providing sensitive personal information, such as credit card numbers, account user names, passwords and social security numbers. Tascón will never send you an e-mail asking you to provide or confirm Sensitive Personal Information. If you receive such a communication, please forward it immediately to and delete it immediately from your computer.

Tascón's policies for minors

We encourage parents and guardians to accompany their children when browsing the Internet, and to participate in the interactive activities offered by these websites. If you are under 14 years old and want to register, you must ask your parents or guardians to provide us with your details and theirs. We will then send an email to your parents or guardians to inform them that your details will be recorded on the website and to confirm their consent to register. If you have indicated that you would like to receive Tascón Information and/or Tascón greeting cards (only available for certain age groups, as indicated when registering) we will request, where required, the consent of your parent or guardian.

The parent or guardian's email address provided to us will only be used to inform the parent or guardian and - where required by data protection regulations - also to obtain their consent to the child's registration, as explained above. Electronic communications sent (and consents received) may be stored for evidentiary purposes.

Third Party Websites
Tascón's website contains links to third party websites, in some of which the Tascón logo may appear. However, such websites are not operated or maintained by Tascón, and Tascón does not share your Personal Information with such websites and is not responsible for their privacy policies. Your use of any third party website is at your own risk.

While we choose our business partners carefully, Tascón is not responsible for the privacy policies of websites operated by third parties whose links appear on our website. Once you have left our website, you should review the applicable privacy statement of the third party website to determine how they will use any information they collect from you.

To showcase our Trusted Shops seal of quality and the ratings collected, as well as to offer Trusted Shops products to shoppers after they place an order, this website includes the Trusted Shops Trustbadge.

For the purpose of a balancing of interests, this primarily serves to protect our legitimate interests in the optimal marketing of our offer. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

Each time the Trustbadge logo is called up, the web server automatically saves the so-called server log file, which contains, for example, your IP address, the date and time of the visit, the amount of data transmitted and the requesting provider (access data), and logs the visit. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site.

Other personal data is only transmitted to Trusted Shops insofar as you have placed an order, have opted for the use of Trusted Shops products or have already registered for the use of Trusted Shops products. In this case, the contractual agreement between you and Trusted Shops shall apply.

Changes to this privacy statement

This document has been updated on November 26, 2018. Tascón may change this Privacy Statement from time to time and at any time.

Questions or suggestions

If You have any questions or inquiries about the collection, use or communication of Your Personal Information, please send us an e-mail to the following address:

Ecommerce Department Tascón Concept Stores S.L. Avenida Diagonal nº 464 Barcelona, Spain CP: 08006